Tavroka
Support Hub

Reliability partners keeping your automation fabric online.

Dedicated pods, proactive telemetry, and incident choreography built to keep Tavroka orchestrations resilient. From launch to scale, you receive the signal, we handle the remediation.

24/7 Global coverage
12 min Median response
98% Resolution SLA hit
Tiers

Response tiers tuned to your operating rhythm

Pick the layer that fits your mission-criticality. Every plan includes platform access, knowledge base, and success diagnostics.

Essential

Business Hours Readiness

Ideal for teams bootstrapping orchestration with predictable business hours.

  • Coverage: 8×5 regional
  • Response: < 2 hours
  • Channels: Portal + email
  • Quarterly workflow tune-ups
Priority

Always-On Reliability

For scale-ups coordinating revenue, product, and ops through Tavroka.

  • Coverage: 24×7 follow-the-sun
  • Response: < 30 minutes P1
  • Channels: Portal, chat, phone bridge
  • Monthly reliability retrospectives
Mission Critical

Embedded Response Cell

For enterprise and regulated environments where downtime is not an option.

  • Coverage: 24×7 dedicated pod
  • Response: < 10 minutes P1
  • Channels: Bridge, chat, direct messaging
  • Runbook co-authoring & chaos drills
Reliability Ecosystem

Proactive telemetry keeps incidents predictable

Tavroka weaves health scoring, anomaly detection, and automated circuit breakers into every orchestration layer. The result: issues flagged before they hit your customers.

Signal Radar

Live mesh of metrics, synthetic tests, and workflow drift alerts aggregated per business domain.

  • Predictive load insights
  • Real-time SLA variance
  • Root cause triage timeline

Change Control

Automated guardrails for deployments, connector revisions, and credential rotations.

  • Blueprinted rollout sequences
  • Rollback sandboxes
  • Audit-synced approvals

Success Labs

Quarterly experiments to uplift workflow performance and user experience.

  • Benchmarking & adoption mapping
  • Cross-team enablement sessions
  • Design partner councils
Runbook

When a signal spikes, here is what happens

Clear choreography from triage to resolution keeps every stakeholder informed without exhausting your teams.

01

Signal & Prioritization

Telemetry flags anomalies, auto-classifies severity, and alerts the assigned pod instantly.

02

Stabilize & Communicate

Engineers initiate containment, open a bridge, and publish status updates to your preferred channels.

03

Diagnose & Resolve

Deep dive into logs, workflows, and integrations. Fixes ship with automated tests and rollback safety.

04

Learn & Prevent

Post-incident reviews, updated runbooks, and improvement tickets synced to your backlog.

Need Assistance?

Spin up your Tavroka response pod.

Share your scenario and our team will calibrate a support path, from first response to ongoing telemetry.